Privacy Policy

NEX VACATION (“we,” “our,” “us”), operating under Next Group Inc., is committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our travel planning services.

1. Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Full name, phone number, email address, mailing address

  • Travel Preferences: Destination interests, preferred travel dates, budget, room/flight preferences

  • Payment Information: Billing address, partial or full payment details (Note: we do not store full credit card data; transactions are processed securely via third-party payment processors)

  • Traveler Details: Passport information, birthdates, frequent flyer numbers, emergency contacts (only when required for travel bookings)

  • Website Usage: IP address, browser type, device info, pages visited (via cookies and analytics tools)

2. How We Use Your Information

We use the information collected to:

  • Provide travel planning and booking services

  • Communicate with you about your trip, updates, and support

  • Send travel confirmations, invoices, and reminders

  • Customize your experience and improve our offerings

  • Comply with legal and contractual obligations

  • Send occasional promotional or informational emails (with opt-out option)

3. Sharing Your Information

We only share your information when necessary to complete travel arrangements or provide services you’ve requested. This may include:

  • Airlines, hotels, tour operators, cruise lines, and other travel providers

  • Travel insurance providers (if purchased through us)

  • Payment processors and secure booking platforms

  • Legal authorities or third parties when required by law

 

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We take data protection seriously. Your personal information is stored on secure servers and access is restricted to authorized personnel only. We use secure third-party platforms for bookings and payments.

Despite these precautions, no system is 100% secure. You agree to use our services at your own risk and acknowledge that we cannot guarantee absolute protection from data breaches or cyber attacks.

5. Cookies & Tracking

Our website may use cookies to enhance user experience and gather analytics. Cookies allow us to:

  • Remember user preferences

  • Monitor website traffic and performance

  • Improve usability and content

You can adjust your browser settings to disable cookies at any time.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Ask for corrections or updates to your information

  • Request deletion of your data (subject to legal or contractual obligations)

  • Opt out of marketing communications at any time by clicking “unsubscribe” in our emails

To exercise your rights, please contact us.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18 unless accompanied by a legal guardian. We do not knowingly collect personal data from minors.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised effective date. Your continued use of our services after changes indicates your acceptance of the new policy.